Operations Administrative Assistant - Secunda
Bidvest Prestige
ROLE PURPOSE Management of all operational administration to ensure smooth delivery of client’s services inland with the SLA. Being a liaison between the Operations teams and the client and running the portal. MAIN OUTPUTS Coordination all operational requirements such as uniform orders, Staff lists, one off work, Responsible for all quotations related to noncontractual work and following up on the purchase orders with the client. Pro-actively interact and engage with the General Manager to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction. Coordinate Absa related operational activities and operations to secure efficiency and compliance to company and client policies Ensure that administration functions result in contractual and governance compliance. Formulate strategic and operational objectives Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure Submit monthly financial reports to the region including and not limited to the reconciliation of monthly financials on the account Oversee the cleaning of ATM’s, manage the regional teams and communicate with regions with regards to cleaning report on ATM’s Reconcile weekly ATM cleans and submit to the GM’s, highlighting anomaly’s and communicating contingency plans Organizing quarterly SLA meetings with all GM’s to share quarterly reports Attending and initiating regular accounts/financial related meeting with the client as part of managing debtors on the account QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: Tertiary Education Diploma / Certificate in Office Administration/ Financial Management or related field Secondary Education Matric (Senior Certificate) Experience: Entry level position for graduates IT Training (General MS etc.) MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level) FUNDAMENTAL COMPETENCIES Initiative/Proactivity Highly Motivated Stress Tolerant Excellent Written Communication Management Skills Subordinates Capacity Building Customer Focus Negotiation Skills Planning Objective Setting Teamwork & Partnering Relationship Building Interactive Reasoning Excellent Oral Communication
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