Operations Business Manager Richards Bay - Richards Bay
Pro Talent
A market leader seeks to employ an experienced Operations Business Manager: Fuel, Retail & Food Manager to oversee multiple sites encompassing multi-store levels to include franchised brands of; Retail, Quick serve restaurants, Supermarkets, Filling stations. Fostering Franchisee relationships, ensuring the continued operational management and expansion of National Fuel, Retail and Food sites by driving and developing sales and profitability by business optimization. Main Duties and Responsibilities Operations advisor on key financial and operational areas such as merchandising, minimizing expenses, planograms, store layout planning, driving sales, margin improvements, poor store turnarounds, maintenance standards, procurement and marketing Oversee all franchisees with focus on evaluating performance, driving product innovation, preparing annual regional sales budgets and brand management activities Inspections/Audits Software, Retail Checklist, Auditing & Online Training Programs rolled out nationally in all sites Leading the launch, opening, management and optimization retail outlet conversions Back-end areas include P&L, marketing, promotions, product development, visual merchandising, national inventory management, Health & Safety, audits, legislative inspections, brand development and competitor analytic review Ensured franchises achieve optimal GP margins by implementing turnaround strategies, improve existing processes, renegotiate supplier contracts, facilitate forums/regional meetings, and deliver sales-focused short-term strategies Launching stores and site selections Staff recruitment and training Brand compliance Franchisee KPI achievement Focused on customer service excellence All of which accelerate brand awareness, sales and category profitability standards inspection audits, food training program for franchisees. Rollouts to include promotional strategies, new operational manuals, operations Established standardization of key supplier, contractor and costing specification model for all national food brands Building a self-reliant network of franchisees that support each other's successes and under-performing gaps, and to collaborate across all levels culturally and nationally. Introducing profit-driven initiatives that establish new revenue streams Brand awareness and engagement Lead companies into new markets segments Ability to enhance current operations while turnaround failing businesses into high-performing avenues Multiple regions / site management portfolio Handle Disciplinary Hearings and CCMA Cases Negotiate and secure profitable contracts Desired Experience & Qualification Point of Sales / Arch / Winbranch / AURA / GAAP experience (adv) Computer literate (MS Office & Google Suite) Available to travel between sites & regions Driver's license Min 5-7 years' experience in Franchisee / Fuel / Retail Operations Min 5-7 years' experience in a Regional / Area / Operations Manager role Position related tertiary qualification required Location: Richards Bay Salary: R20 000 - R25 000 CTC per month Should you meet the above requirements, please send your cv to kendallproappoint.co.za Only Shortlisted candidates will be contacted
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