Operations Manager - - Maitland

REQUIREMENTS

Matric
Past Experience in similar Management Role
Tertiary Qualification required
Exposure to Quality Management Systems (SANAS, ISO) advantageous
Good Communication and People skills
Strong Excel Skills
Willingness to become a VO in our SANAS accredited Lab within 2 years (exams to be done)

DUTIES

Manage the entire operations/production process from procurement to delivery of products to customers.
Plan and report on the departments strategy (3-year, 1 year, monthly)
Attend Company MANCO Meetings each quarter and present for Operations Department with minutes thereafter.
Develop, design, and implement processes as to ensure that the production process can be tracked at any/every stage and that such processes promote and facilitate the smooth functioning of the department.
Conduct duties and responsibilities always keeping excellent customer service as critical measure.
- Adequate Inventory Holding
- Reduced Lead Times to Customers
- Effective packaging
- Meeting production targets

Inventory

Plan and execute all Forex Inventory Orders
Manage shipping of Forex Inventory alongside Shipping Agency
Ensure any pricing changes are communicated to MD promptly and facilitate a product pricing review with MD on any material pricing changes and/or forex currency movements.
Prepare Inventory to be booked into Sage alongside FM.
Ensure all Local Inventory orders are placed timeously, and delivery arranged.
Ensure that Samples (via Sample Store) is managed as to ensure all samples are tracked and accounted for.
Work alongside Technical Manager to ensure that Damage Goods (Damaged Goods Store and Recovery Store) are reported to MD monthly with comments and actionable tasks required to recover lost value.
Manage and report on all Slow-Moving Inventory where such Inventory is placed on an "Inventory for Sale" List and this list is reported on monthly to MD to track sales.

Stock Takes

Production

Logistics

Plan and report on weekly product dispatch
Take Lead role in managing all product transport to customers using external transport service provider.

Other

Procurement, logistics and warehousing of all consumables for operations/technical department
Procurement, logistics and warehousing of all product packaging
Take Lead on HSE for Company
Manage the process of all product returns and ensure its documented and reported correctly.
Take responsibility for company warranty fund.
Manage company vehicles and sign off on all maintenance.
Assist in the Lab Accreditation assessment each year (SANAS).

Salary: R negotiable dependent on experience

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