Who we are: We are an digital marketing agency specialising in lead generation within Google and YouTube advertising.

What we do: We tailor our performance-driven services to meet your unique digital marketing needs.

What we are looking for: We are looking for an Operations Manager to join our team.

What you will do:

Manage and oversee the business development department, including performance accountability and financial growth
Lead a team of five dedicated employees, fostering collaboration and individual development
Drive both operational and strategic initiatives to achieve departmental and company-wide goals
Report directly to the Head of Business Development, providing insights and recommendations for business improvement
Utilise your problem-solving abilities and solution-oriented mindset to overcome challenges and capitalise on opportunities
Maintain a strong focus on multiple departmental priorities while ensuring alignment with the company's overarching objectives
Cultivate and manage relationships with clients, partners and stakeholders, resolving disputes diplomatically and effectively
Conduct management reporting and data analysis, leveraging your proficiency in Excel and other reporting tools
Ensure the team's adherence to sales targets and goals, motivating them to achieve success
Handle all HR matters related to the department and its employees

What you must have:

Minimum 5 years of sales experience in the digital marketing industry
Proven track record in a management position, with strong leadership and decision-making skills
Excellent organisational skills, with the ability to manage multiple priorities simultaneously
Deep understanding of business operations and strategic planning
Passion for working with people and leading a team to success
High level of proficiency in Excel and data analysis
Strong interpersonal skills, with the ability to manage relationships effectively
Self-motivated, independent worker with respect for authority
Driven by goals and targets, with a keen understanding of how your department contributes to overall business success
Previous experience managing a team is essential

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