Operations Manager (Banking/Card)

R1.m (neg) plus bonus

Cape Town

Excellent career opportunity with growing Fintech. Reporting to the FD you will be responsible for ensuring the smooth operation of our banking and mobile platforms. Responsibilities include managing day-to-day operations, optimizing business processes, and leveraging data insights and analytics to enhance performance and customer experience.

Key performance areas:

Operations Management:

Oversee the daily operations of the banking and Mobile platforms, ensuring seamless functionality and uninterrupted service delivery.

Process Improvement:

Analyse existing business processes to identify inefficiencies and bottlenecks.

Data Insights and Analytics:

Utilize data analytics tools and techniques to extract actionable insights from the banking and mobile platform data.
Develop, refine and deploy real time reporting dashboards to effectively communicate performance metrics, trends, and insights to all business, internal and external stakeholders..

Compliance and Risk Management