Operations Manager Cape Town - Cape Town Region
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The Head of Operations plays a pivotal role in ensuring the smooth operation of the company's banking and mobile platforms. Responsibilities include managing day-to-day operations, optimizing business processes, and leveraging data insights and analytics to enhance performance and customer experience. Knowledge, skills and attributes: Strong analytical skills with proficiency in data analysis and reporting tools (e.g., SQL, Excel, Tableau, AWS QuickSight and Power BI). Excellent organizational and project management abilities, with a keen eye for detail and a proactive approach to problem-solving. Deep understanding of banking operations, regulatory requirements, and compliance standards. Effective communication skills, with the ability to convey complex ideas and technical concepts to diverse audiences. Leadership qualities, including the ability to motivate teams, foster collaboration, and drive continuous improvement initiatives. Flexibility to perform ad-hoc tasks as per business needs. Education and training: Bachelor's degree in business administration, finance or related field Experience: At least 5 years' experience in operations management in the fintech industry or mobile banking sector
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