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Operations Manager PMB - Pietermaritzburg

Fidelity Services Group

Reporting to the General Manager
A vacancy exists for an Operations Manager stationed at our Pietermaritzburg Branch. The position will report to the General Manager. The main purpose of the position is to ensure the posting of Security Officers, that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Minimum Requirements:

  • Matric certificate, Psira Grade A registration and accreditation.
  • At least 5 years’ experience in the security industry.
  • People management experience.
  • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
  • Computer literacy on Microsoft Programs.
  • Own reliable transport and valid Driver’s Licence is required.
  • Must be firearm trained with a clean criminal record

Key Performance Areas: (not totally inclusive):

  • Ensuring that contractual requirements are met as stipulated by the Client.
  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
  • Ensuring that Security staff maintains required performance at all times.
  • Dealing with all required administration matters.
  • Liaising daily with Branch management on various operational issues.
  • Submitting relevant weekly / monthly incident and general reports as required by Management.

Interested candidates whose credentials best match the requirements can send their CV’s before close of business on 12 January 2020 to LientjieV@fidelity-services.com with subject line “Operations Manager PMB”

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

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