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Operations Specialist - Durban

Position: Operations Specialist

Location: Kwa-Zulu Natal - North

Reporting Line: Logistics Manager

Job Summary:

Responsible for managing and maintaining the company fleet including operations. Identify opportunities for business improvement. Provide assistance to supporting departments. Responsible for client management.

Minimum Qualification Criteria:
  • Grade 12
  • 3-5 years of fleet maintenance management experience
  • Qualified Mechanic/Mechanical technician with min qualification T3 or N5 certificate
  • Excellent communication skills both written and verbal
  • Ability to analyze and improve operation processes
  • Analytical thinking skills
  • Strong problem solving and time management skills
  • Self-sufficient, the ability to work with the minimal supervision
  • Mechanical and technical skills experience
Critical Outcomes:
  • Perform all duties to the latest ISO 14001 and 45001 requirements.
  • Function as part of a team.
  • Ensure total confidentiality of all information, internal and external, pertaining to the business, all its Employees and Management.
  • Perform all necessary computer functions.
  • Manage teams of people at work.
  • Communicate with clients in a professional manner.
  • Maintain discipline in the organisation to legal requirements & Company Policies & Procedures/ Employment Equity, Skills Development Act, Labour Relations Act and Basic Conditions of Employment Act
  • Perform strategic planning functions

Roles and Responsibilities
  • Act as an advisor in the technical, sales and operational functions, on request, for all specialised and complex activities on site.
  • Survey the client site to ensure the vehicle is accessible to enter without incurring any damages to vehicle or client site. Oversee/Supervise special jobs at clients sites
  • Assist drivers as an when required at the client site
  • Identify key interventions for improvement in operations and technical management.
  • Responsible for project management from initiation until completion.
  • Act as liaison specialist with customers and provide technical support.
  • Attend and conduct Supplier/Transporter Audits
  • Manage and coordinate tender process with regards to logistics and bin requirements.
  • Maintenance of the staff light driving vehicles (Bakkies/sales rep vehicles etc.)
  • Complete Fleet maintenance of all trucks and trailers, inter alia pre-inspections and post inspections.
  • Establish effective trailer drop and collect points which includes oversight of the satellite sites.
  • Train and on-board new employees on operational protocols to ensure all staff members adhere to standard operating procedures
  • Coordinate induction and occupations for site employees including training interventions.
  • Oversee inventory management practises and improve as necessary
  • Responsible for tyre Management, including procurement and maintenance
  • Live vehicle tracking on fleet and light driving vehicles using the Auto Tracking System.
  • Relief Site Supervisor across all sites as required in liaison with Depot Manager or Logistics Manager.
  • Act as a rotational supervisor on weekends/standby for operations/fleet
  • Perform any other duties as required by your designated manager.
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