Operations Travel Specialist - Central Johannesburg
FreeRecruit
A Leading Travel Company based in Sandton is looking for a Travel Operations Specialist for a contract role. Experience required: Must have at least 3 or more years of tour operating experience Tourplan experience is an advantage Wetu experience is an advantage Good knowledge of any of the destinations within South, Southern and East Africa An in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East Africa Good understanding of delivering excellent service to Travel Planner/guests An in-depth knowledge of Tourplan or a similar booking system Understanding of the travel industry through study or work experience Market knowledge and how it operates Attention to detail is extremely vital Teamwork and interpersonal skills Conflict management and resolution Paperless filing and Database filing and management Duties include: Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers, telephonically and via email Managing the reservations process including handling bookings from confirmed to finalising, including invoicing and travel documents Ensuring turnaround times are strictly adhered to according to standard operating practices Saturday duty on a rotation basis Public Holiday duty on a rotation basis Backup for colleagues when they are away from the office Expanding product knowledge through attending training sessions Upholding the values of the company The post Operations Travel Specialist appeared first on freerecruit.co.za .
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