Partner account manager - Midrand
Vodafone
. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Enable and support Enterprise Business unit Partners in achieving the Vodacom Enterprise Business unit objective of being the preferred Total Communications provider (fixed & mobile) for SOHO & SME customers in South Africa. Deliver high standard of Channel Account Management for both existing and new partners. Enabling and supporting the Enterprise Business unit Partners to achieve Acquisition, Retention & Churn targets Your responsibilities will include: Assist with on boarding of new partners, identify type of partner, and communicate the relevant legal agreement/addendum, X-Codes, coordinate training calendar / curriculum & access to systems Grow and enhance existing partners, inform and communicate any new training modules applicable Communicate & Drive Enterprise Business unit Partner Training curriculum in accordance to Enterprise Business unit Partner policies & procedures. No training no selling Visit EBU partners as per a regular structured calling cycle. Provide consultation and guidance to partners, be visible, build & maintain relationships with Enterprise Business unit Partners Promote and Recommend Products & Services to Enterprise Business unit Partners in order to generate more revenue Ensure that Enterprise Business unit Partners apply Account Management Methodologies in servicing customer accounts The Ideal candidate for this role will have: Must have technical / professional Matric with a minimum of 5 years’ experience in Sales. 3 Year Degree (with 3 years’ experience) A minimum of 3 years relevant working experience - essential. Experience in solution sales and relationship management or enterprise solution selling within companies - essential. A good understanding of converged and networking technologies and services. Proven successful account acquisition and development in a Public Sector environment- desirable. Demonstrated success in networking and relationship management skills Core Competencies Understanding of technical concepts and the ability to communicate it as viable appealing market offerings Experience in solution sales and relationship management with a track record of solution selling Flexibility and problem handling and solving ability Ability to work and manage in an ambiguous and changing environment We make an impact by offering: Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque Retirement funds, risk benefits, and medical aid benefits Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies Closing date for Applications: 22 March 2024 The base location for this role is Vodacom Umhlanga The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.
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