Parts Counter Sales Middelburg - Middelburg
Scania Ltd
The main responsibility of this role is to promote and sell Scania Parts within a designated site. This is achieved by focusing on customer contact, building relationships, making quotations that fulfil their demands. They are responsible for the promotion and selling Scania Parts within the designated dealer. Competencies – these will be tested in the interview should you be shortlisted: Sales technique Customer Relationship Management SCANIA Product and Services Knowledge Negotiation Team work Essential duties and responsibilities: Liaise with customers Serve workshop and counter customers with minimal waiting time Responsible for invoicing and return parts Sell parts to counter wholesale and retail customers Providing correct parts sales, for customers Promote parts sales by conducting regular telephone sale Provide technicians with parts as required Controls storeroom inventory to ensure maximum sales and customer satisfaction Handle and resolve customer issues Examined returned parts for defects , exchange defects parts or refund money Receive approved cheques from customers/credit check customers account Responsible for cash sales Dispatching of parts, verifying dispatched parts against the invoice and that the invoice is completed accurately and signed Ensure outgoing goods documentation corresponds to the relevant documentation Assist with stock take Keep parts department, clean, tidy and in safe condition Perform general parts administration i.e. filing Must be willing to work overtime and assist with break downs when required When requested carry out other reasonable duties and responsibilities not specifically mentioned in the job description during the course and scope of employment Matric certificate or N3 or equivalent 3 years relevant work experience in parts sales
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