Parts Salesperson M/F - CFAO - Benoni

General information Join our CFAO MOBILITY Division MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. We looking for a Parts Salesperson M/F based : South Africa Job Description : PURPOSE OF POSITION: To provide a service to all-customers that will promote the profitable sale of parts and accessories over the sales counters. To always ensure the highest level of customer satisfaction. MINIMUM REQUIREMENTS: Grade 12/ Equivalent. Computer literate. Excel proficiency beneficial. 2 years’ experience in sales and customer relations. At least 2-year experience in Parts Sales Understanding of the financial appreciation of parts beneficial. Technical understanding of vehicles will be beneficial. Good verbal and written communication skills in Afrikaans and English. Clean criminal record. Valid unendorsed driver’s license. Neat and professional appearance always. Ability to work independently without supervision, whilst maintaining a high-performance work ethic. Ability to be motivated and productive under pressure. OEM experience will be beneficial. Knowledge of CDK , Microcat , Panda and BSI will be beneficial. Profil Request : DUTIES AND RESPONSIBILITIES: Present and always promote the company image and products. Maintain and sustain high levels of counter image and housekeeping. Greet all customers promptly and professionally; and always provide excellent customer service. Effectively communicate to retail and trade customers face-to-face, via email and telephonically to optimise sales. Accurately identify the customers’ requirements with regards to their requests for parts. Utilise the company inhouse system to identify relevant information e.g. part number, vehicle, chassis number, engine number and year of production. Enter all necessary information in the inventory list and control system records. Advise customer of procedure for interpretation, selection payment and collection of parts. Follow the sales process through to installation and/or delivery to customer. Achieve gross profit according to Dealer budgeted targets and franchise standards (NB) Provide excellent customer service within deadline and ensure customer satisfaction and effective CRM. Assist with the implementation of parts promotions. Record and enter special orders. Ensure effective management of cash outstanding as per department and company policy. Place material in warranty parts bin area, as required. Return any defective parts to the warehouse or supplier as per department rules. Effectively track all lost sales. Return all unsold merchandise to stock or supplier as per department rules and company policy. Assist with all stock takes. Notify Warehouse Supervisor of all discrepancies between inventory records and shelf quantities. Ensure effective management of WIP reports. Develop and maintain a new customer business prospecting database. Maintain a professional customer follow-up system via planned telephone contact/ customer visits. Perform related or other ad hoc tasks, at the discretion of management. Ad hoc duties as and when required. Apply Now

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Parts Salesperson M/F - Benoni

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