Our client, a rapidly growing global specialty pharmaceutical and services company based in Centurion Irene is searching for Pharmacovigilance Officer to join their team.
Requirements:
Key internal responsibilities:
• Working within the international Pharmacovigilance Operations Team.
• Experience and qualified to perform quality control of other PV Operations activities.
• Provide oversight and support to the Operational Team from processing safety information and forwarding it to the client/third-party vendor within stipulated timelines.
• Maintain oversight of reconciliation activities with internal departments/clients/ third parties within the agreed timelines.
• Ensure all internal/ external queries received via PV mailbox are tracked as well as professionally and efficiently responded to within stipulated timelines.
• Responsible for investigating late adverse events and deviations, followed by developing and implementing appropriate corrective and preventative actions (if necessary) on time within the Quality Management System.
• Responsible for the collection of Key Performance Indicators (KPI) and providing input in the monthly compliance report.
• Improve and enhance internal processes to increase efficiency and develop departmental tools to ensure compliant completion of delegated client services as required.
• Actively participate in the preparation of client/third-party/ vendor audits.
• Provide backup support with PV Operational Management activities, as and when required.
• Support quality and efficiency strategies within the organization.
• Support the Company by attending BID defense meetings.
• Provide Senior Management with regular updates regarding the status of specific project/ Client activities.
• Developing PV medical training presentations and delivering training, as required.
• Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating the PV inspections or audits.
• Contributes to improvements of team processes.
• Other PV operational activities or initiatives as assigned.
• Maintaining good client relations and ensuring a consistently high quality of work for each client.
• Mentoring and training of new PV Operational staff.
• Responsible for relevant SOP authoring/ updating, ensuring all contractual requirements with regards to Pharmacovigilance are updated in the relevant procedures, and contribute to and ensure system improvement.
• May be required to line manage PV Associates/ Senior PVC Associates.
Key responsibilities for Clients
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