Process Engineer - 3669 - Johannesburg
NTT America Solutions, Inc.
Want to be a part of our team? To deal with and influence the more strategic and tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analyzing current and future states. Focus is on complex business outcomes and technical aspects; in line with the business strategy. Working at NTT Key Roles and Responsibilities: - Assessing, analyzing, optimizing, documenting, implementing, and testing end-to-end enterprise business processes of a multi-skilled team. - Interacting with the business community at all levels, from facilitating design workshops and conducting end-user training to leading presentations to senior management and executives. - Work with stakeholders throughout the organization; to build a holistic view of the organization's strategy, processes, information, and information technology. - Link and align the business mission, strategy, and processes of an organization to its information technology strategy. - Bringing business needs, capabilities, technology, and processes together efficiently and effectively. - Working at the highest levels of abstraction, ambiguity, and complexity within the organization. - Technology processes and business needs in varying levels of detail within an area of specialty and can perform all process engineering tasks at both ends of the detail spectrum. - Scoping, sizing, and planning all business aspects of a solution and the associated project effort and dependencies. Qualifications: - Bachelor's degree in engineering, Commerce or a related field required. - 7 years of experience as a process engineer involved with assessing, mapping, and optimizing business processes. - Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas, and validate designs. - Experience in Agile tools like Jira Confluence, SAFe, And Aris. - Experience in applying process modeling standards such as BPMN. - Knowledge and exposure to business process transformation, including process enabling and integrating technologies: - Workflow / Workflow management/process automation - Business rules Engines (Business Rules Processing) - Enterprise Application Integration - Business intelligence, Analytics and reporting Skills Summary Business Process Analysis, Change Management, Continual Improvement Process, Process Design, Process Improvements, Root Cause Analysis (RCA), Technology Integrations What will make you a good fit for the role? Workplace type : Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success
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