Product Manager - Midrand
Tower Group has partnered with one of South Africa's leading ICT distribution company. We are on the hunt for three experienced product managers to join their ever-expanding team. Key responsibilities: • Business Strategy Development and Execution • Understand the development strategy for the vendor and implement in SBM sector ? Increase customer coverage/count for vendor and Pinnacle ? Increase vendor product coverage for vendor ? Increase geographic coverage for vendor • Define and document a development plan with each partner and focus on the execution • Review the plan every quarter • Present status of the development plan back to vendor • Training and up-skilling of partners and Pinnacle • Development partner to grow sales and presales resources of partner • Training on vendor sales tools • Training on vendor processes and systems • Managing minimum certification level of partners • Involving partners in vendor training and events • Ensure operational excellence of vendor within the partner • Orders are placed on vendor timeously • Quotes are fast and accurate • Credits are passed by vendor and to reseller/partner • ETA and delivery information • Escalation of partner operational issues at What you will need: • Matric with mathematics is essential • Sales and Marketing qualification and/or relevant diploma is preferred • 2 to 3 years IT sales experience is essential, specifically on Enterprise solutions such as Servers, Storage, Cloud etc. • Previous IT distribution experience will be an advantage • Excellent knowledge of MS Office suite is essential • Knowledge of CRM and ERP systems is preferred • Knowledge of the process critical in sales e.g., RMA’s & deliveries • Service quality orientated • Ability to work under pressure • Relevant technical knowledge and technology-driven • Customer focused • Excellent time management
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