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Product Manager IOT - Johannesburg

Blum & Hofmeyr

HIGH-LEVEL JOB OBJECTIVES No Job Objectives (Maximum 8) Portfolio Product Strategy Define and manage assigned portfolio product strategy Define and implement revenue growth measures Target markets, segments & customers New products/services Existing market penetration New markets etc. Ensure product attributes remain relevant to market requirements Regular market and competitor analyses Manage product pricing Product bundling Market research Attend conferences and other industry forums to remain abreast of key industry trends Interact regularly with customers to understand their experiences and product wish lists New product development In conjunction with internal departments, manage the development of new products and the roll out internally Manage supplier relationships: Partner Status and discounts New Products And Product Enhancements Product Changes Process Changes Pricing Changes Support Changes In conjunction with sales, define and manage the product sales strategy Direct Channel Partners Training and development In conjunction with marketing, define and implement product specific marketing plans: Internal, customer and external marketing planning and activities Campaign management Accountability for product collateral Product Sheet Battle card Pricelist Proposal templates FAQ White papers /Case Studies Technical specification sheets Training Manual Sales Presentation/s Training Presentation/s Financial Management Revenue and margin management in line with budgets Revenue assurance Manage exchange rate fluctuations, where necessary Product Sales Management Primary contact for sales support: Pre Sales, Quote assistance, Support queries Commission/GP/discount queries Tenders Define and implement sales training plans Ensure regions, individual sales staff and channel sales staff are equipped to effectively sell the products Measure product sales by channel partner, region and individual and take corrective action where necessary Conduct regular meetings with sales teams to understand: Product specific sales pipelines in order to predict product revenue and margins Sales and customer experiences of existing products Customer and market specific requirements Manage the customer sales interaction experience to ensure valid information is always available for decision making: Web site Collateral Service Desk Sales staff product knowledge Product Operations Systems Accountability for accurate system information and pricing Voxzal Orion CRM Solid SharePoint Website Great Plains Ensuring product codes are 100% accurate on all systems Process Management Manage the internal order to invoice process and review regularly to ensure maximum customer satisfaction Service strategy In conjunction with the Service Centre, implement product specific service strategies and monthly reporting to measure customer experience Where necessary recommend corrective action Product Technical Strategy Work together with Platform Managers to align product commercial, operational and technical strategies Reporting Revenue and margin Operational metrics HR Management of staff within your team (Product Managers and Product Coordinators) JOB CONTEXT Level of Education Level of tertiary education Yes (Y) Grade 12 Y Specific degree/ qualification Essential/ Desirable Engineering Diploma / Degree Essential Apply Now
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