Product Specialist - Randburg
FirstRand
Job Description Dear Future, Product Specialist Your role requires you to provide specialist product advice Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members. Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders. Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress. Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk. Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth. Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position. Facilitate the conversion of knowledge and ideas into new or improved products, processes and services. Manage own development to increase own competencies. Keep up to date with product changes and market trends. You will be an ideal candidate if you: Have a Degree Able to assist Short Term Insurance in building a Product, Customer Service and Sales Training Academy Manage all the capabilities within that Sphere – end to end Create framework, courses, training and testing of competence Maintain a regular schedule for continuing coaching, mentorship, assistance, and training. Product Specialist in Insurance or working with Insurance Products Exceptional Relationship Management skills Strong reporting skills Assisting with Designing the process Insurance experience imperative Previous Training background beneficial You will have access to: Opportunities to network and collaborate A challenging working environment Opportunities to innovate We can be a match if you are: Adaptable and curious Have a proven successful sales track record. Thrive in a collaborative environment Are you interested to take the step? We look forward to engaging with you All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Job Details Application Closing Date 08/03/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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