Product Specialist Johannesburg South - Johannesburg
Network Engineering
Reference: NES018537-EV-1 The Product Specialist - (Electronics Heavy Duty Mechanical Drive Systems) is responsible for providing technical expertise and support for electronic components and systems within heavy-duty mechanical drive applications. This role involves collaborating with the sales, engineering, and product development teams to ensure the successful integration and performance of electronic systems in mechanical drives. An in-depth knowledge of the control of industrial processes using PLCs, VSD's and other programming devices. An in depth understanding of the elements of torque, speed, and power and how they interrelate both from a mechanical and electrical perspective. A solutions-based approach to problem solving. Manage and develop new business in the industrial automation sector. Assistance with the management of telephone and on-site commissioning. Handling of incoming technical calls and providing online technical support. Maintenance of customer service levels in terms of on-time deliveries Maintenance of high-quality standards Maintain a clean and safe workshop environment. Build, maintain, and manage customer relationships. Excellent communications Ensure that a professional approach is taken towards customer relationships. Management of warranties Meeting delivery commitments Compliance to all company policies and procedures Must have Control Systems/Automation sales experience. National Senior Certificate / Matric Diploma in electronics and/or electrical engineering will be advantageous. Previous power transmission experience would be advantageous. Previous industrial automation experience required.
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