Programme Change Manager - Western Cape, Cape Town - Cape Town Region
Talent Sauce Consulting Pty Ltd
Cape Town-based position 12 months Retail experience mandatory Overview: Manage the end-to-end delivery and implementation of change initiatives, Work with the Project Manager to ensure that the project team is onboarded and trained, and business resources are upskilled appropriately. Input into change management plans and interventions to shift the teams to new ways of working Create engagement plans and material across the entire project, specific focus on creation and execution of communication plans Responsibilities: Understand the stakeholders and create stakeholder impact matrices Bring all stakeholders on board to new ways of working (not only teams directly impacted) Challenge teams to shift mindset to one of learning / thinking about the future (Future-fit mindset). Analysis of people impact of changes to processes and ways of working Providing detailed implementation plans across multiple impacted stakeholder groups in order to deliver a positive change experience Set up and manage a training and upskilling plan for resources Ensure operational/business readiness with Business Champion and Sponsor Manage resistance and barriers to change Deliver integrated engagement and communication across the business Provide an engagement plan as input into broader project engagement plan Shape key messages and comms appropriate for stakeholders Create communication that is relevant to specific stakeholders (Integrated with broader engagement) Set up and manage go-live communication and channels Identify risks and opportunities and create mitigation strategies All change documentation relevant to the change are set up and maintained Status/Change reporting Key Competencies: Strong facilitation and communication skills at multiple stakeholder levels Stakeholder and Impact Analysis Change Planning Proactive Risk Management Attention to detail and working to deadlines is essential 3 - 5 years in change management on medium to large complexity initiatives Relevant 3 year tertiary or NQF aligned qualification Previous experience of working within transformation projects Experience and knowledge of change management principles, methodologies and tools Relevant retail industry experience an advantage Desired Skills: impact analysis change planning proactive risk management transformation projects Desired Work Experience: 5 to 10 years Change Management
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