Property Portfolio Manager - Cape Town City Centre
Time Personnel
Job Overview Expiration date: 27 March 2024 Location: Cape Town, Western Cape Job Title: Property Portfolio Manager Salary: R30,000 Education Level: Diploma Job Level: Senior Minimum Experience: 5- 7 Years Property Portfolio Manager job vacancy in Cape Town. Are you a Portfolio Property Manager who is looking for a remote position to deal with our UK client and the onboarding of their large blocks of residential properties? Our client requires your minimum 5 years experience as a Portfolio Manager with updated knowledge of Property Legislation, Health and Safety and Insurance to join their team working from Cape Town. Remote working – good internet access is essential with once a month requirement to travel to Head Office in Stellenbosch. Salary: R30k, Dependent on experience. Requirements: Grade 12, relevant qualifications advantageous Proven record of previous experience within property management as a Portfolio Manager in residential Experience in a property management system required Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents Strong attention to detail and work to stick deadlines in a varied, demanding role Demonstrable experience and ability to use Microsoft Word and Excel Experience in managing your own time and duties while working remotely Able to show an understanding and commitment to good customer care Self-motivated, with high energy and enthusiasm Pragmatic, creative approach to problem-solving, with emphasis on fast and practical solutions Working hours 9 am to 6 pm Monday to Friday Duties and Responsibilities: Dealing with clients’ day-to-day issues in a quick and efficient manner in line with industry guidance and best practice Onboarding of new property block requirements Assisting in new block set-up on in-house systems, maintaining updated contact info Drafting communications for new blocks, all notices and letters regarding important information relating to works etc. Assisting with a budget set up for a new block Assisting with handover forms/block asset info and document management preparing for handover to the new Property Manager once the block is set up Providing proactive and reactive management of the various portfolios Answering phone calls, and responding to emails Assisting with handover documents and saving documents electronically on system Updating checklist/spreadsheets of handover information received Hands on knowledge for Health and Safety aspects and documentations Checking documents such as insurances to ensure, that they are not outdated, and that company has current policy documents in place Assisting clients with service charge and ground rent queries Keeping key register of keys received and requests from previous agent/client Updating the system with contact details once contact sheets are returned Typing up meeting minutes, updating certain tickets once task completed Covering Line Manager/team members’ workload while they are on annual or sick leave Providing regular updates to clients Looking after the administrative side of each block in your portfolio Attending client meetings whether within normal working hours or by agreement out of hours Ensuring all the blocks in the portfolio are efficiently managed and maintained Working closely with all departments across the Company Supporting Line Manager in managing relationships with all parties and issues reported Providing HR with contact details to the previous management agent before transfer Following internal processes (e.g., key request process, transfer)
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