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Propety Manager - Eastern Cape, East London - East London

Abantu Staffing Solutions

Overview: To achieve the highest possible yield from the property portfolio by maintaining high occupancies, market related rentals and minimizing expenses Minimum Requirement: Grade 12/ Matric Relevant degree or diploma advantageous 10 years' experience in the property environment 5 years' experience in a property management role Computer literate Leasing Network of Retail and Commercial tenants, on a National and Regional scale Prepared to travel throughout the Eastern Cape and sleep out Responsibilities: Maintain high occupancy levels for all properties Provide excellent customer service at all times Attract tenants by advertising vacancies, working with agents, and obtaining referrals Provide new tenants with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, etc. Conclude lease agreements with new tenants and ensure lease renewals are completed timeously Keep all lease agreements up to date and manage all tenants in terms of their lease agreements Meet with tenants on a regular basis and maintain good relationships and open lines of communication. Follow up timeously with all queries and concerns Resolve tenants' complaints' timeously and enforce rules of occupancy Ensure all properties are maintained to acceptable standards by contracting for maintenance services (where applicable) and landscaping services, planning renovations, and supervising all repairs and work done Secure properties by contracting with security services, installing, and maintaining security devices, establishing, and enforcing precautionary policies and procedures and responding to emergencies Oversee new developments ensuring contractors and professional teams perform in terms of their scope of work, report on any concerns and be involved in remedial action Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Measure project performance using appropriate tools and techniques Report and escalate to executives as needed Perform risk management to minimize project risks Review monthly management accounts and report on variances to budget Propose rental rates by surveying local market and calculating overhead costs and profit goals Ensure full and proper screening of an applicant's credit, criminal and rental history, and ability to pay Accomplish all financial objectives by collecting security deposits and rentals timeously, authorizing payments, preparing annual budgets, scheduling expenditures, analyzing variances, initiating corrective actions, and keeping expenses to a minimal and within budget Prepare reports by collecting, analyzing, and summarizing data and trends, plus reporting on occupancy levels, etc. and submit monthly reports in the format required Keep abreast with the property industry by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations Observe and monitor staffs' performance to ensure that company rules and procedures are being followed and that they display excellent customer service skills Identify training needs and implement relevant training initiatives to address those needs to ensure continuous improvement of staff Interview and hire applicants when vacancies arise Ensure adherence to company's disciplinary code and procedures and facilitate disciplinary hearings, issue warnings and counsel where applicable Carry out any other ad hoc duties as and when required by management Key Skills and Competencies: Excellent communication and negotiating skills Excellent customer service and closing skills Accuracy, planning skills and excellent time management Ability to work under pressure, Self-reliant and Accountable for all work performed Cultural Sensitivity Desired Skills: Communication Customer Service Networking Property Management Apply Now
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