Receptionist - Cape Town City Centre
trackingtalent
Description: To receive and coordinate client and vendor visits to our office to enhance the overall experience of the Asset Managers brand and operations To create an experience of ease and personal focus for clients visiting our office through a customised and dedicated service To enable a seamless operation between business and clients/visitors through cohesive teamwork supporting the end-to-end coordination of meetings and functions To align Reception to the business service strategy through instilling trust, confidence and satisfaction with clients To facilitate internal clients in achieving their service objectives through flexible and supportive service delivery To continuously improve/advance our clients’ experience through keeping abreast of best practices and proactively adapting in working styles and methods Main responsibility: Execute a high level of front line service delivery and engagement with clients, internal staff and event coordinators through high energy levels and dynamism Keep track of regular visitors and develop a customized experience based on individual needs Foster and maintain a team service- and client experience focused culture Monitor and control visitors’ access and identify clients that visit the Asset Manager Meet and greet visitors and clients when they enter our building and escort them to appropriate areas Offer and coordinate the delivery of beverages to visitors and clients Reconcile and plan scheduled visits and specified facility requirements in advance Provide first-line support for facility requirements
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