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Receptionist / Admin Clerk - South Africa

Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience. Qualifications/Experience Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous Reception Duties Welcome and direct all visitors / deliveries.Provide excellent customer service. Telephone system Duties Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely Administrative duties Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties. Building Municipal Matters Coordinating refuse, flooding, street cleaning matters. Snail Mail administration Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries Stationery administration Stock level monitoringOrdering and control of incoming and outgoing stationery PERSON SPEC: Personal presentation Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers Company representation Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure Communication skills Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals Customer service orientation Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid1613721&xid3706594502 Apply Now
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