Receptionist and Office Administrator Job Vacancies - South Africa
Receptionist and Office Administrator Vacancies BSG (Africa) has an opportunity for a Receptionist and Office Administrator within the JHB Office Support Services Department Main purpose of the Role: The administrator will be responsible for operating the switchboard and general reception duties, including faxing, binding, postage etc. as well as maintaining stock levels of all stationery and consumables. Assist travel co-ordinator with travel arrangements and Office Manager. Qualifications: Matric and relevant certificate/diploma Job Objectives: Managing all incoming calls Maintaining stock levels for stationery and consumables Assist Office Manager with all office support related issues Assist Travel Co-ordinator with travel queries and bookings Experience: 2 – 4 years relevant experience Knowledge: Office Admin Switchboard Customer Service (client facing) Experience in Travel coordination and arrangements (desirable) Microsoft Office Skills & Abilities: Good customer service skills, i.e. excellent client-focus and high interpersonal skills, articulate, good telephone etiquette and face-to-face customer interactions Good Clear communication skills Management of switchboard protocols: Answering calls professionally: screen calls, make informed decisions Taking and passing on of messages effectively (appropriate use of various communication channels) Welcoming of clients & potential new recruits to the office Liaise with suppliers Purchasing of Monday Muchies and Friday Snacks Collate JHB expense claims for Finance Department in CTN Logging of purchase orders and sending invoices to CTN General admin: Photocopying, faxing, binding Farewell presentations and blog material Arrange access & parking for visitors Postage and couriers Ordering and maintaining stock levels for stationery and consumables Updating phone lists Time and diary management Demonstrate assertiveness to ensure Service Level Agreement (SLA) adherence Set up of facilities for Friday Team meetings; Quarterly Flight Decks and any other internal events required Assist Travel Co-ordinator with travel queries and bookings Key Performance Areas: Quality of work: efficiency & effectiveness Customer satisfaction (internal and external). Superior service levels achieved Stock management Travel management (support) Growth – pro-actively taking on more responsibility Other: Time flexible – (flexible lunch periods to cater for business needs, as necessary) Must have own transport Personality Attributes: Good verbal and written communication skills Attention to detail Proactive Punctual Accountable Efficient Focused Thorough Behavioural Attributes: Open Delivery focused Practical Collaborative Patient and empathetic Reliable Trustworthy Objective Team player Professional How to Apply for Receptionist and Office Administrator Vacancies Click on this link to apply online
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