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Records Administrative Officer - Sandton

The Records Administrative Officer will support the implementation and integration of an Information Management Program by ensuring that records managements principles are adhered to throughout the record life- cycle.

The incumbent will assist the Records Management Team in improving the information management maturity levels within the Organisation and to support reliable and effective decision-making.

Qualifications

  • Matric
  • Relevant post-matric administrative qualification (Diploma)

Skills and Knowledge

  • Preferably 2 to 5 years relevant working experience within a records management environment
  • Knowledge of SharePoint and SAP is a necessity.
  • The following computer skills and knowledge of office software packages are essential: MS Word; PowerPoint; Excel; Outlook; MS Teams;
  • Knowledge of an EDRM systems will be an added advantage.
  • Organized and persistent, with drive and determination to achieve goals.
  • Effective, versatile and action-oriented

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  • Support the business in the implementation of the various information and records management disciplines (i.e. information and records classification, quality management, metadata management, records retention etc.)
  • Compiling inventories of records received and maintained (in all formats – paper, electronic, graphic etc.)
  • Classifies, indexes and stores all received business records according to the approved File Plan and the Records Procedure Manual
  • Accurately store and maintain records in the Department's electronic records management system.
  • Assist with the appraisal and disposition of records.
  • Assist the Records Manager in the Retention and Disposal Schedules
  • Assist in the implementation of the various file plans.
  • Scans and imports physical records into the electronic records management system using correct metadata.
  • Performs regular inspections of physical client correspondence records to ensure correct filling and condition of the records in line with approved procedures.
  • Maintain an effective and up to date record of new client correspondence received.
  • Attends to all queries and responds to requests for the retrieval of records from internal clients.
  • Participation in any records management related initiatives or projects undertaken by the department.

Essential Job Competencies

• Exceptional administrative, organising and planning skills.
• Ability to work independently and within a team.
• Ability to prioritise and work under pressure.
• Attention to detail.
• Strong interpersonal and communication skills.
• Sound knowledge of MS Office i.e. Word, Excel and PowerPoint
• Ensure confidentiality given the nature of the work
• Good ethics, integrity and high level of professionalism.

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