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REF78006 Freight Forwarding Account Manager, Port Elizabeth Rneg ctc - Port Elizabeth

REF#78006 Freight Forwarding Account Manager, Port Elizabeth Rneg ctc

  • Matric / Grade 12
  • Cargowise 1
  • Min 2 years in Freight Forwarding in end-to-end process
  • Min 2 years in client retention capacity
  • Client liaison
  • Experience in managing freight RFQ’s and tenders
  • Assist and support the operations any out of ordinary freight requirements such as COD’s or handcarrys
  • Updating and maintaining CRM system (MS Dynamics)
  • Weekly operational meetings with customers
  • Weekly, monthly a bi-monthly meetings with clients (Target 8 calls per week / CBR’s and QBR’s)
  • Work with other business unit of the companies development long-term customer partnerships with all company divisions
  • Update SOP’s for client and company internal business process as well as CIT documents
  • Compiling monthly management reports and present to customer on monthly basis
  • Review customer GP report and feedback to management
  • To build the company and Port Elizabeth branch culture
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