REF#78006 Freight Forwarding Account Manager, Port Elizabeth Rneg ctc
- Matric / Grade 12
- Cargowise 1
- Min 2 years in Freight Forwarding in end-to-end process
- Min 2 years in client retention capacity
- Client liaison
- Experience in managing freight RFQ’s and tenders
- Assist and support the operations any out of ordinary freight requirements such as COD’s or handcarrys
- Updating and maintaining CRM system (MS Dynamics)
- Weekly operational meetings with customers
- Weekly, monthly a bi-monthly meetings with clients (Target 8 calls per week / CBR’s and QBR’s)
- Work with other business unit of the companies development long-term customer partnerships with all company divisions
- Update SOP’s for client and company internal business process as well as CIT documents
- Compiling monthly management reports and present to customer on monthly basis
- Review customer GP report and feedback to management
- To build the company and Port Elizabeth branch culture
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