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Relationship Assistant - Roodepoort

Energy at Work

Reference: JHB000057-DR-1Relationship Assistant Join Us Are you a bubbly, detail-oriented, and happy-go-lucky individual looking for a new and exciting opportunity? Look no further We are hiring a Relationship Assistant for Property Management As a Relationship Assistant, your role is crucial to ensure client satisfaction is always upheld. You'll be supporting the relationship manager with managing their portfolio as per the Service Level Agreement (SLA) with our valued clients. Here's a glimpse of what your day-to-day will look like: Correspond: Liaise with various stakeholders involved in building maintenance, including contractors, and ensure payment approvals are processed swiftly and accurately. Capture Payments: Process all relevant payments and reimbursements approved by the relationship manager, ensuring each transaction is recorded correctly. Create Journals: Follow the relationship manager's instructions to create journals for reimbursements to owners, ensuring accurate allocations in trust accounts. Compile Monthly Reports: Gather monthly reports and invoices, saving them to the Whitfields database for easy access. Upload Website Documents: Keep complex websites updated with the latest documentation and information, essential for audits. Building Maintenance: Collaborate with contractors, owner care consultants, relationship managers, and trustees to ensure building maintenance aligns with the SLA. Insurance Claims: Work closely with brokers for common property insurance claims, complete claim forms, obtain invoices and reports for incidents, and ensure payments are correctly allocated once insurance payouts are received. Qualifications: Grade 12 – High School Diploma or GED Relevant sectional title certificate (CPMD or Paddocks etc.) Home-Owners Association certificate will be advantageous Degree/Diploma is advantageous. Experience: At least 2 years’ experience in sectional titles environment, as well as Home-Owners Associations. At least 2 years’ administration Includes working with Excel, Word, and Outlook If you're ready to be part of a dynamic team, immerse yourself in a positive work environment, and contribute to the satisfaction of our clients, we'd love to hear from you Apply now to join the us and embark on an exciting journey in Property Management Location: Johannesburg, South AfricaWe can't wait to welcome you to our team Urgent Hire - If you have not heard from us within 2 weeks, please deem your application as unsuccessful however we will retain your details on a database for future opportunities. R 23100 - R 23100 - Monthly Apply Now
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