Representative Boksburg East - Boksburg
Ntice Sourcing Solutions
PG Bison-Order Fulfilment Representative PG Bison hasa permanent vacancy available for an Order Fulfilment Representativebased in Boksburg, Gauteng. Department: Customer Service Centre Reporting to: Customer Service Manager Duties and Responsibilities: Apply order fulfilment methods to achieve accurate and efficient order processing Perform in such a manner as to achieve the required service rating towards the CoE KPI's, through system knowledge, accuracy, attitude, and proactive service Implementing the business rules and procedures Create and enhance the buying experience of our customers through professional service using systems and applying processes Provide support for queries, complaints, and general enquiries by applying sound problem-solving abilities Follow and apply order management procedures, tasks, and administration, ensuring we follow through all orders to the point of final customer receipt, meeting customer expectations Minimum Requirements: Education and Experience: Matric / Grade 12 or equivalent Minimum 5 years' experience in a related field General administration SAFEX qualification and knowledge of export documentation an advantage Skills, Knowledge, and Competencies: Analytical skills Problem solving Planning ability Systematic / Structured Effective time management Excellent communication and telephone skills Computer literacy - MS Office, especially e-Mail, Word, Excel. Internet navigation Self-motivated and highly goal-orientated Attention to detail. Strong interpersonal skills. Ability to deal with conflict situations. Dynamic team player Ability to work under pressure and follow through on tasks. Commitment to company vision, values & core philosophies Important to note: High preference will be given to individuals with Export experience The Company is an Affirmative Action employer, and as such, preference will be given to candidates who will add to the diversity of our organization Salary: Market Related Order, Fulfilment, Representative, Manufacturing, Export
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