Research Executive/ Senior Executive - Johannesburg
NielsenIQ
Job Description RESPONSIBILITIES Build and maintain ongoing relationships with the identified key persons within client organization Identify and recommend enhanced and new services that answer clients' business needs Have a comprehensive understanding of NielsenIQ products and services Analyse date to improve customer experience Handle and resolve customer requests, problems and questions Ensure the generation of required revenue and continuity of client contracts in coordination with the commercial team Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and by providing value-added analyses and response to special requests. Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings A LITTLE BIT ABOUT YOU You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next Qualifications Bachelors degree . Experience with 0-3 years’ experience in FMCG / Service / Retail industry Strong Client Focus and Proactiveness Working knowledge of research techniques and methodologies Strong presentation skills, Logical thinking, Strong command on excel Effective writing skills Additional Information About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ, is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population. For more information, visit NIQ.com. Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/ NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
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