Staff Management: Assist with staff management Oversee the daily operations and Compliance Assist with training of Staff Assist in hiring, training, scheduling and delegation of team members Resolve team members problems, and communicate with General Manager Dealing with staff Conflict Work with HR to oversee attendance issues, discipline, and work ethics Financial Duties: Budgeting/Forecasting Verify safe at start end of shift Handle bank deposits Uphold cash handling policies Make change and balance cashier drawers Client Service: Assist General Manager to improve store and customer service Solving customers complaints, queries Building customer relations Ensuring the customer receives the warmest welcome Stock: Manage food inventory and maintain supply levels Ordering receiving, counting of stock Receiving and Counting Stock Ensure product availability Ad hoc Duties: Ensuring that the kitchen is clean and tidy Ensuring that health and Safety Regulations are followed Ensure store procedures and policies are followed Perform admin duties Preference will be given to Equity (EE/AA-African) candidates Grade 12 Minimum 2 year's Fast Foods/Restaurant supervising or management experience Knowledge of Restaurant operations including people, product and customer processes Financial and business acumen (Basic) Microsoft Office skills (Intermediate) Negotiable According to experience Benefits offered: Provident Fund & Medical Insurance
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