Restaurant Manager - Louis Trichardt Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen minutes before the posted opening time. Control costs: food, labor, and other expenses. Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all areas of the operation. Maintain the cleanliness and organization of the dining, service, and preparation areas by established standards of sanitation. Maintain appearance and uniform standards. Train and develop all staff members supervised. Provide ongoing feedback to all personnel and managers concerning all aspects of the operation. Direct and assist staff members in maintaining high standards of food presentation, sanitation, and service. Monitor food production and the final product to ensure that food quality meets established standards. Commit food specifications to memory and ensure that all food handlers follow these specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques. Prepare the store for monthly mystery shopper visits. Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met. Requirements: Matric 3 years of Restaurant Manager experience Computer literacy Micros / GAAP POS experience Must be willing to work shifts Only SA citizens will be considered R 10 - R 12 000 performance bonus
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