Retail Store Manager George - South Africa
MH Solutions
A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively, enhancing customer satisfaction, meeting sales and profitability targets and managing the team effectively. Responsibilities: Opening and closing of store – Store and employee time keeping Daily cash up's & cash control Daily stock control – Spot counts and Game Plan counts Responsible and will be held accountable for store stock and cash Monthly stock counts Stock receiving & receipting Stock on floor balances with the P.O.S Follow ups completed for orders/suppliers/IBTS etc. Tangible reports on all stock losses/gains Facilitating the sales of products and services both over the counter and telephonically Responsible for stocking, organizing, presenting, marketing and selling of products Preparing detailed analysis reports on buying trends, customer requirements, and profits Sales / client retention and growth Ensuring store manager Project Boost & Sales Boost targets are consistently met Ensuring employees comply with companies' policies & procedures Housekeeping and Health & Safety standards are met Tills stocked with sufficient float and balances with P.O.S Daily cash ups completed and balanced with P.O.S Cash ups entered correctly into cash takings book Cash book and safe balance at all times Deliveries checked and signed for GRVS completed correctly and receipted into P.O.S All store discrepancies handled timeously Customer quotes monitored and converted to invoices correctly Invoices and quotes completed correctly Customer relationships maintained Customer complaints handled timeously and effectively Company specials communicated with staff Staff customer queries monitored and evaluated Policies and procedures filed and updated Policies and procedures are communicated with staff Staff misconduct handled by following disciplinary code Serious misconduct reported to senior managers immediately Training provided to new staff with required support structures Management Proficiency: Ensure that Attendance registers are completed, signed and checked on a regular basis. Ensure that shortages are investigated, and correct action is taken when necessary. Manage and initiate disciplinary action where required. Co-ordinating leave & working rosters within the store. Requirements: • Minimum 2 year's management experience • Own transport essential • Grade 12 certificate • Good leadership skills • Good working and understanding of retail and wholesale business • Strong sense of responsibility • Computer literate • Good at multitasking Should you not receive a response within 10 working days, please consider your application as unsuccessful For any enquiries, please call 012 346 1950 R13 000 pm
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