Retail Training Manager Vacancy - South Africa
Key Purpose To provide a professional retail training management service to IBD with the aim of improving the retail performance with the Affiliates. Key Responsibilities Customer Support •Business solution management; Project management; Process Management Team •IBD strategy and budget principles; People and relationship management; Service group contribution; Affiliate operations skills development Continuous Improvement •Technology exploitation; Cost effective service deliver; Customer Service Specific Outcomes •Conduct retail training needs analysis for each Affiliate •Implement and evaluate retail training for Affiliates •Update training records and ensure overall compliance to the training catalogue for the Retail staff •To identify the resource requirement for IBD’s training department to maximise retail performance •To provide a fully accountable audit function on all training activities •To liase with the different service provider rendering retail training in order to achieve maximum benefit for Engen IBD. •Analyze retail problems and identify related training initiatives to address the skills shortage •Design content of training programmes for retail rollout •Training meets identified need •Proactive liaison with service providers rendering retail training •Planned and maintain training records •Manage cross functional training initiatives with IBD •Budget managed •Training policy formulation for IBD •Retail Training Standards & Procedures should be implemented Education & Experience •Minimum a Bachelor’s Degree •5 years Training Management experience is essential •Petroleum experience will be advantageous. •Previous training experience would be advantageous Knowledge, Skills & Attributes •Training management skills •Content methodology knowledge •Knowledge of financial principles •Budgeting knowledge •Computer literate •Good negotiation skills •Innovation, Leadership, Planning, Interpersonal skills, communication skills •Demonstrate good understanding of developmental processes •Ability to locate and build effective relationships with retail service providers •Ability to establish and maintain effective networks •Self motivating and engaging personality •Empathy, Energetic, Team player, Assertive, Persuasive, Independent and Self motivated Important Information 1. The appointment will be made in line with Engen’s Employment Equity Strategy. 2. All applications must be submitted to the contact person/numbers provided & in the manner requested. 3. If not submitted by the closing date, your application will automatically not be considered. 4. Engen does not guarantee that you will be called for an interview or appointed by virtue of your application. 5. Engen reserves the right not to make an appointment. How to Apply Click here to apply online
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