Retention Coordinator - South Africa
talentCRU
A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in KwaZulu Natal Support the induction process: Ensure learners are informed of the induction Induct learners on the Code of Conduct Arrange relevant work readiness training Responsible for host site placements of learners: Finding suitable host sites for learner placements Ensuring site audits are done prior to learner placements (accessibility OHS) Ensure host site has workplace approval aligned to the qualification and overall vetting of host sites for the learners - working conditions/compliance i.e. BCOEA, Learnership Regulations etc Ensure a Statement of Work has been signed by both parties once learners are assigned to relevant Host sites Manage all roles responsibilities as outlined in the Statement of Work Maintaining good relationships with host sites On-going management of hosting relationship: On-going learner management Attendance - ensure there is a system/ process in place for timeous reporting on attendance Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client's HR requirements with the help of the SDM Pscyo-social support - Arrange for learner's support when necessary Support workplace mentors on client sites including up-front and on-going coaching Site sensitization (reasonable accommodation) Behavioural observations support Logbook support Regular site visits Attend client and host employer meetings as required For Academy Sites Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management Quarterly site visits Adhoc support where required Reporting on learner progress: Document Site supervisor feedback Record Learner attendance progress according to client specifications Take pictures and/or document learners performing tasks where necessary The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships. A relevant NQF 5 qualification or equivalent thereof Previous administration and learnership experience advantageous Own vehicle and driver's license
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