Returns Clerk Bloemfontein - Bloemfontein
RCL FOODS Careers
Job Description Key Responsibilities Returns Administration Ensure compliance with established procedures accompany standards to maintain effective control over administrative processes. Receive returns stock, ensuring an accurate record is maintained of the reason for the return and state of the return items. Inspect returned products and check that it matches product listed in returns papers. Ensure returned products are correctly stored and the transaction is recorded in SAP. Assess whether returned products can be repackaged or resold, and prepare them for the transaction to the new location where required. Implement required documentation and categorisation per group standards. Maintain timely input to SAP and ensure accurate transactions records. Manage and address customer queries. Duties & Responsibilities Information and Data Management Accurately and regularity capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making. Ad hoc Administration File and safeguard records within area of responsibility. Compile ad hoc spread sheets and reports. Team Work and self-Management Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising and self-development. Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained. Inform relevant parties in the event of tasks or deadlines not met, the potential risks therefore and provide appropriate resolution. Support and drive the business core values. Manage colleagues and clients expectations and communicate appropriately Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives. Safety and Security Comply with applicable company policies including those pertaining, safety, environment, risk and quality, including HACCP/ISO. Conduct housekeeping within working area in accordance with standards operating procedure. Minimum Requirements KPI”S Accuracy of returns administration, capturing and reconciliations. Productivity and efficiency. Qualifications and Experience Matric with mathematics 1 years returns administration experience preferable or similar experience. Relevant SAP experience. KNOWLEDGE/COMPETENCE Knowledge Returns and warehouse administration practices. Warehouse based business processes and practices. Warehouse methodologies and principles SAP Skills Verbal and written communication Computer literacy Numeracy Minimum skills for functioning in a SAP environment Attributes Attention to detail Deadline driven Minimum skills for functioning in a SAP environment Behaviour Standards Be brilliant at the basics Face the brutal facts Smash the silos Lead with integrity, respect and energy Be curious and challenge change Take accountability for results and people Customer Relationships Internal Functional teams SHEQ and risk management Financed team Operational team Audit team External
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