RMA Team Leader - South Africa
MPC Recruit
Are you an experienced professional in Returns and Merchandise Authorization (RMA) looking to take on a leadership role? We're seeking a dedicated individual to lead and drive the performance of our RMA department Key Responsibilities: Oversee the RMA department and ensure high-quality customer service levels Efficiently handle returns and merchandise authorization processes Manage stockholding effectively to minimize losses and maximize inventory turnover Drive improvements in turnaround times and operational efficiency Lead and motivate a team to achieve departmental goals and objectives Requirements: Proven experience in RMA management or a related role Strong leadership and team management skills Excellent communication and interpersonal abilities Detail-oriented with proactive problem-solving skills Ability to analyze data and implement process improvements Benefits: Competitive salary and benefits package Opportunities for professional development and career growth Supportive and collaborative work environment Exciting challenges and projects to enhance your skills Work-life balance with flexible scheduling options If you're ready to lead and make a difference in the RMA department, we want to hear from you Experience • Stock/Warehouse management experience in an RMA / Technical services environment essential. • Minimum of 2 years’ work experience in RMA/ Technical services. Qualifications • Grade 12/Matric Certificate (Mandatory) • Certificate/Diploma in an IT, Technical or Business-Related Field FULLY BILINGUAL - AFRIKAANS A MUST Excited to learn more? Apply online now via the button below. You will receive an email acknowledging receipt of your application and information on our process. Kindly note the closing date of 25 March 2024. We look forward to reviewing your application.
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