Rooms Division Manager - Camps Bay
Village N Life is a leading tourism and hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you. The Bay Hotel in Camps Bay seeks a seasoned Rooms Division Manager. Minimum requirements: Matric Hospitality qualification (advantageous) OPERA experience 2-3 years in a similar position in a 4/5 star environment Duties Summarise guest feedback from various online platforms (Tripadvisor etc) Ensure only approved suppliers are used Anticipate needs of 'repeat' guests and regularly update / review the VIP structure Ensure regular on-the-job training is taking place in your departments Ensure fair and equitable discipline is applied Correct office procedures by all Rooms Division departments Recognise operational challenges and assist with research and solutions Asses, communicate and provide feedback on products and specifications Ensure weekly revenue reporting are completed Submit project management to financial controller / manager on a weekly basis Involved with business planning and revenue management and forecasting Ensure all staff under your control is knowledgeable about health and safety procedures Be familiar with the health and safety measures of the property Report any non-compliance Hold and/or attend monthly departmental meetings with your departments Leave and ESS management Holding regular performance appraisals with senior staff, identifying areas for development and training needs Chairing of disciplinary enquiries Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
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