Rooms Division Manager - Camps Bay
Village N Life is a leading tourism and hospitality company based in beautiful Camps Bay.If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.The Bay Hotel in Camps Bay seeks a seasoned Rooms Division Manager.Minimum requirements: MatricHospitality qualification (advantageous)OPERA experience2-3 years in a similar position in a 4/5 star environment Duties Summarise guest feedback from various online platforms (Tripadvisor etc)Ensure only approved suppliers are usedAnticipate needs of 'repeat' guests and regularly update / review the VIP structureEnsure regular on-the-job training is taking place in your departmentsEnsure fair and equitable discipline is appliedCorrect office procedures by all Rooms Division departmentsRecognise operational challenges and assist with research and solutionsAsses, communicate and provide feedback on products and specificationsEnsure weekly revenue reporting are completedSubmit project management to financial controller / manager on a weekly basisInvolved with business planning and revenue management and forecastingEnsure all staff under your control is knowledgeable about health and safety proceduresBe familiar with the health and safety measures of the propertyReport any non-complianceHold and/or attend monthly departmental meetings with your departmentsLeave and ESS managementHolding regular performance appraisals with senior staff, identifying areas for development and training needsChairing of disciplinary enquiries Due to the large volume of applications received, only candidates that meet the minimum requirements will be contactedIf you have not heard back from us in 2 weeks, please consider your application as unsuccessful. https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzM2MTE4ODc4P3NvdXJjZT1ndW10cmVl&jid1724124&xid1736118878
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