The purpose of this role is to reach the sales targets through hunting in your base and the market to ensure Comsol's fair share of market share, by executing the strategy through a defined process to ensure the defined customer experience. Get the number Achieve your sales target per Customer and product line within your allocated agreed territory. Ensure that all deals are within Comsol's required product line guidelines unless otherwise agreed to by the executive for strategic reasons. Gain a full understanding of Comsol's current Wallet Share per customer per technology within your territory and grow to agreed share. Expand the appropriate contact surface per customer within your territory to ensure relevant relationships exist (Product, Pre-Sales, Sales, Retention, Service & Carrier Management Services). Focus on selling to, selling with and selling through your territory so that Comsol is top of mind at all times. Ensure that your pipeline is accurate and has sufficient coverage to ensure the achievement of your target monthly taking into account any slippage that might occur. Ensure that deals are properly qualified icw your customers' to ensure the deal commitment is accurate. Manage any potential churn or loss of revenue proactively. Ensure timeous and accurate delivery of sales forecasting. Increase your client portfolio by obtaining new clients on a monthly basis. By executing the strategy Develop account plans with your customers that are agreed to, signed off and tracked based on an agreed annual forecast of links and revenues. Use in-depth customer insight to acquire, retain and grow more of the “right” and profitable customers within your territory. Ensure agreed Customer Experience is fulfilled and measured in the allocated territory to deliver Comsol's brand promise to its customers. Build Comsol's Brand in the territory and ensure that the stated brand promise is delivered across the entire value chain. Overall accountability to meet Comsol's commercial, operational, and Customer Satisfaction targets in the territory. Influence your territory and their Customer's buying criteria to drive Comsol solutions through your channel. Create awareness of and educate your Customers on Comsol's value proposition and differentiators. Ensure territory weekly progress reports are timeous and accurate. Participate in your customers' steering committees (product, pre-sales and sales) where relevant to increasing Comsol's mind-share, particularly managing Customers WIP and Forecasts. Ensure the deepening of your understanding of your customers' businesses and industries. Contribute towards the on-going positioning and brand development of Comsol within SA. Ensure that all current services are in contract. Develop a call plan per customer including meeting type and objectives to be achieved and execute on the plan with relevant stakeholders. Develop a territory go-to-market plan that is aligned to Comsol's strategic intentions and execute the plan Ensure Customers leverage the automation and self-service capabilities within SNOW. Through a defined process Ensure that all interactions with customers are professionally handled with agreed agenda's, objectives, minutes and actions being signed off by all parties concerned (Channel, Customer, Comsol delivery and service teams and yourself). Focus on progressing opportunities and deals through the sales stages and probabilities as quickly as possible (SNOW). Ensure sales process is followed at all times and all information completed within the CRM system (SNOW). Adhere to the OLA's defined in Comsol to ensure responsiveness and speed of delivery. Ensure all communication and quoting templates are current and personalized to your customers. All customer interaction and communication are owned up until the OE is created. In order to add customer value To proactively engage with your customers and align business solutions to their needs whilst exceeding customer expectations. Requirements: Matric essential Relevant tertiary qualification would be an advantage Thorough understanding of the greater telecommunication industry with specific knowledge of Layer 2 (Enterprise) and Layer 3 (Broadband) open access connectivity technologies and solutions Relevant experience with key channels and Customers Knowledge of and competent in using Microsoft suit – Word, Excel, PowerPoint Competence to learn and navigate CRM and associated enablement and productivity tools Minimum of 5 years of Account Management experience Competencies: Interpersonal skills Planning and organizing Problem-solving skills Resilience Persuasiveness Negotiating skills Customer service orientation Business acumen Action orientation Self-Motivated Proactiveness Verbal and written communication skills Absolute desire to hunt for new business and Customers Apply Now

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Sales Account Manager Midrand - South Africa

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