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Sales & Reservations Executive The Sales & Reservations Executive will undertake reservations activities on behalf ofthe group, specifically focusing on properties located in Southern and East Africa. The role of the Sales & Reservations Executive will be to undertake reservations on behalf of the groups South and East African properties with the following key responsibilities:  Logging and responding to enquiries and making reservations for certain properties.  Ensure reservations are handled in accordance with company minimum standards for turnaround/confirmation and follow up  Issuing invoices, chasing and receipting payments for reservations  To book internal flights and road transfers for guests as required and other adhoc 3rd party services. To be considered for this role, you must have the right to work in the SA. Qualifications/ Experience  Excellent communication skills, both written and verbal  Excellent command of the English language  Minimum 3 years’ experience in similar appointment with specific reservations experience in lodges and/or booking East Africa.  Excellent inter-personal skills  Excellent computer skills  Excellent sales and negotiation skills  Excellent presentation skills  Excellent financial awareness and skills Behaviours and Skills  Committed to service excellence and guest satisfaction  Has passion, pride and ambition  Proactive and committed to the businesses’ interests  Flexible manner and willingness to learn  Works under own initiative  Team orientated and a team player  Works well under pressure and naturally goes the extra mile  Able to multitask  Plans and organizes effectively  Team orientated  Flexible manner and willingness to assist  Personality  Perform job functions with attention to detail, efficiency, and accuracy.  Works well under pressure  Assertive and proactive  Willingness to learn This is a hybrid role, with a minimum of two days per week in the office. Travel will be required on ad hoc occasions. The official office hours are 8.30am to 5.30pm, Monday to Friday however you would be required to work adhoc weekends and public holidays.Time off in lieu would be given for working ‘out of office’ hours. Apply Now

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