Sales Consultant required for a tool repair shop & multi - product supplier based in East London

Brief position overview:

Seeking a dynamic sales consultant to join the team at a tool repair shop and multi-product supplier. The ideal candidate will excel in providing exceptional customer service and have a passion for selling a diverse range of products including marine, motorcycle, power, 4x4 accessories, building materials, garden, and irrigation equipment.

Qualifications / Experience:

Experience within an auto parts, spares and accessories company ESSENTIAL
Previous sales experience in a retail environment, preferably in the automotive, marine or power equipment industry ESSENTIAL
Excellent communication and interpersonal skills with a customer-centric approach.
Strong product knowledge and technical aptitude, particularly in tools, machinery, and related accessories.
Ability to work effectively in a fast-paced, team-oriented environment.
Basic computer skills and familiarity with point-of-sale systems.

Key Responsibilities may include but are not limited to the following:

Engage customers in a professional and courteous manner, assisting them in finding the right products to meet their needs.
Demonstrate expert knowledge of our diverse product range, including marine products, motorcycles, power equipment (lawnmowers, generators, water pumps), 4x4 accessories, building materials, garden, and irrigation products.
Actively promote sales and upsell additional products or services to enhance customer satisfaction and increase revenue.
Provide technical advice and guidance on product selection, usage, and maintenance to customers.
Process sales transactions accurately and efficiently, including handling payments and issuing receipts.
Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
Collaborate with colleagues to meet sales targets and contribute to the overall success of the business.
Stay informed about industry trends, product developments, and competitor offerings to remain competitive in the market.
Assist in inventory management tasks such as stock replenishment, stocktaking, and ordering supplies.
Uphold company policies and procedures, including adherence to health and safety regulations.

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