Sales Consultant Port Elizabeth - AfroCentric Group - Port Elizabeth

To ensure consistent, sustainable sales growth of members with the desired risk profile and through effective broker relationship management to grow a pipeline of new business opportunities in existing markets. Accountabilities: Continuous improvement - Implement practical solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation - Identify problems and develop and propose solutions to present to appropriate leader or stakeholders - Ensure day to day operational support required from area of specialisation is provided to enhance performance Cost containment - Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously review cost / benefit and Return on Investment within area of specialisation Drive customer-centricity - Maintain a high level of impact on other departments to support improved delivery - Continually increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library - Provide advice and / or training as required - Maintain, develop and implement specialist knowledge within the day to day operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation Network key relationships - Engage with and provide support to the established network of internal and external expert resources and partners Operating Model - Actively source new brokers and meet set business growth targets - Identify new business opportunities in the broker environment - Liaise with retention unit and follow processes to maximise member retention - Conduct product / services training needs analysis and appropriate training with new and existing brokers and ensure maintained levels of knowledge - Provide correct and comprehensive quotes where required - Adhere to call patterns and targets - Provide presentations and scheme information to brokers as required and on request Specialist support to projects - Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required - Conform to project management disciplines when participating in projects - Represent department or project on appropriate committees related to area of specialisation Stakeholder Management - Service brokers and maintain relationships through providing sales and client assistance service Generic Objectives Position Specific Outputs - Drive and manage achievement of allocated sales targets - Identify and develop strategic opportunities for the business with a view of diversifying the consumer base and gaining an additional share of the market within existing pay points - Utilise channel resources to support growth strategy; cross-selling and new business campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations and scheme information to brokers as required and on request - Core competitor research and analysis - Provide correct and comprehensive quotes where required - Ensure appropriate, active and informative relationships with relevant stakeholders are successfully maintained - Gather competitive intelligence and new product ideas from the business environment and share market insights with management team - Ensure broker visits is in accordance with Broker Servicing guideline - Effective management of promotional items & collateral material - Ensure good governance within area of responsibility e.g. credit/petrol card - Ensure adherence to monthly reporting - Establish a culture that's in line with the Afrocentric values Competency Requirements: Attribute -Ownership: Make critical decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself -Credibility: Lead with integrity and trust others as you would like to be trusted -Living the values and being transparent -Entrepreneurship: Take chances to continuously improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues to advance the organisation's welfare -Making work happen -Collaboration: Build work-related network and share knowledge with colleagues -Building networks Knowledge -Knowledge of scheme rules and contractual negotiations -Knowledge, application and compliance to relevant legislation and regulations Skill -Technical and Professional Knowledge -Business Writing Skills -Communication Skills -Computer Technology Skills -Task Management -Adobe Creative Suite -Data modelling and evaluation -Problem solving and decision making skills -Relevant systems knowledge and application -Presentation skills -Demonstrate sales behavior -Business Acumen -Attention to Accuracy and Detail -Numerical Ability -Customer Focus -Entrepreneurship Experience 5 years relevant healthcare insurance industry experience in the broker market Qualifications Higher Certificates in Sales or related field (NQF5) and RE5. Fit and Proper as per the requirements of the FSCA Competitive Apply Now

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Sales Consultant Port Elizabeth - Port Elizabeth

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