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Sales Engineer - Johannesburg
Key Responsibilities
Find potential customers, follow up on recommendations from current clients, read industry journals and search the Internet.
Do market research and provide feedback
Maintain and expand distributor network
Meet with customers and technical staff to discover what they need.
Prepare and deliver presentations
Negotiate contracts/quotations/sales orders and arrange for delivery.
Periodically check up on customers to see how current installations are working and to offer additional services and products
Develop and implement product training programs for Customers/Employees
Periodically visit customers to access market size and factors influencing market
Compile visit reports
Quote Customers, do order confirmations, deliver and invoice Customers on SAP
Periodic (weekly) follow up on outstanding quotations
Follow up and expedite outstanding Customer orders, inform Customers of delays.
Handling of Customer complaints and resolving conflict.
Responsible for Customer satisfaction surveys
Provide annual sales and budget figures for all products and markets
Develop and implement Sales Pricelists for Key Customers
Build and maintain positive Customer relationship with Top 20 key Customers
Monthly e-mail Product Campaigns
Contribute to online marketing activities
Qualification and Skills
3 Years Sales experience in Transmission Components/Brakes/Gearbox/Materials Handling
Degree/Diploma in Mech Eng with 3 years related work experience or trade (fitter and turner or eq) with 5 years related work experience
Inherent Requirements
Interpersonal Relationship
Influencing
Presentation skills
Technical competence (Degree or trade with practical work experience)
Previous Technical Marketing/sales experience
Negotiation Skills
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