Sales engineer (PUMPS/Mechanical engineer) - Durban
The role is to oversee a portfolio of assigned clients and foster long-term, trusting relationships. It is expected of the Sales engineer to comprehensively understand and know the products and services the company has to offer to industry and build up an in-depth technical knowledge of the product benefits and what it means for the end user.
The main responsibility of the SE is to support the Regional/Area Manager in achieving the respective area's yearly target, ultimately contributing to the company's overall yearly target.
Key responsibilities required for the day-to-day activities include, BUT NOT LIMITED TO:
• Gather relevant value adding information on allocated clients.
• Contact clients to understand their requirements and execute sales plan.
• Provide after-sales support to retain customers.
• Ensure prompt and accurate answers to clients' queries.
• Build strong client relationships, through regular communication.
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction.
• Communicate product and pricing details clearly where and when required.
• Coordinate with Regional/Area Manager to create customized sales plans for key clients.
• Promote new products/services to existing customers.
• Commissioning of Pumps
• Site visits
• Monitoring pump reliability
• Opening of new sites/clients
Requirements:
• Matric.
• Mechanical Engineer qualification - BEng or BSc Engineering Degree
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel and Project management tools.
• Excellent leadership and decision-making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem-solving skills.
• Pump experienc
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