Sales Facilitator - South Africa
staffsols
Our client in the FMCG industry is seeking a Sales Facilitator to join their team in Cape Town, Century City. Main Duties/Key Results Areas: Take ownership of sales function and back-end administration. General support to the trading team. Support the trading team in the raising of sales orders on Syspro. Support trading team with transport releases to logistics. Follow up with the shipping department pertaining to inbound ETA’s on behalf of traders. Continually update the sales team on internal communication and collate necessary information. Continually check stock availability on Syspro, Macro Sheet, Stock Sheet, and Lot traceability. Ensure that traders do not sell stock that is not available. Managing workload according to priorities and internal work procedures. Further processing of orders placed by customers with traders. Drafting of orders and releasing them to the cold store / local logistics team once completed. Keep records of and files for all documents. Liaising with cold stores regarding the loading of trucks in order to provide feedback to customers. Provide feedback to traders and keep them up to date. Providing traders with data when they are out of the office. Attending to and solving customers’ queries and complaints. Attending to and solving transport-related issues in conjunction with the applicable role-player. All and any other related tasks and duties as requested by the Employer. Minimum qualification and experience: Matric Basic Excel skills Experience with systems such as Pastel / Syspro advantageous Proficient in the use of the MS Office Suite Soft Skills: Meticulous attention to detail Team player Proficient in meeting deadlines Excellent communication skills
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