Our client, a retail steel and hardware outlet, is looking to employ a candidate with recent sales management experience. KEY RESPONSIBILITIES AND DUTIES: • Ensuring that budgeted sales targets are met for internal and external sales • Opening and following up on new accounts and loyalty accounts • Making sure that all customer details are updated on the system, should anything change • Assist debtors' lady with any account queries • Processing of invoices • Setting specials and monitoring of slow-moving stock daily • Assist sales' people with delivery issues • Follow up on deliveries to customers • Answering of incoming calls and converting inquiries into sales • Following up on leads • Ensure that all walk-in accounts and cash customers are served promptly by all sales staff • Handling of customer complaints • Updating and correcting cost/selling prices on the computer • Updating discount matrix on a regular basis • Regularly update price comparison with competitors and forward to management • Regularly evaluate the account customers buying experience and propose adjustments when necessary • Maintaining and updating of customer data base for marketing purposes • Make sure all customers are visited on a monthly basis by external sales • Make sure all customers are contacted on a monthly basis by internal sales • Ensure all manual invoices are processed on Syspro daily • Ensure all credit notes are signed off and authorized daily • Ensure all Eft payments have been authorized before stock is released • Ensure money is received for all COD deliveries and update register • Ensure all credit notes are processed on Syspro before cash refunds are given MINIMUM REQUIREMENTS: • Minimum of 3-4 years' experience required in the Steel and Tube industry - preferably in a sales Management position – Management experience required • Syspro experience will be advantageous • Able to work under pressure • Manage a team of internal and external salespeople • Strong management and trading skills required • Must have a valid drivers' license • Must be sales and growth driven and lead teams to achieve exceptional results Market Related salary package.
Apply Now