Qualifications
- Matric with Mathematics
- Relevant tertiary qualification
Requirements
- Valid driver's licence (minimum code 8)
- Previous Operations, Sales and Customer service experience
- Computer literate
- A geographical background and an understanding of relocations within the region
- Experience liaising with export clients on all matters relating to relocation
- Experience in customs clearance procedures and shipments
Duties
- Prepare export documentation to present to the clearing agent
- Calculate quotations for outbound shipments including quote follow ups
- Schedule bookings for shipment packing, collection and shipments
- Liaise with shipping lines
- Liaise with agents regarding packing and shipping documents
- Assist with inbound shipment enquiries and quotations
- General office administration tasks, when required
- Sales CRM system
- Sales surveys volume and packing requirements and discussion with clients regarding documentation requirements
- Internal as well as external Sales viewing + costing
- Customer service and correspondence
- Weekly follow ups
- Opening and updating files for secured moves
- Attend job visits
- Completion of tender requests
- Marketing calls
- International operations
- Accruals and tonnage reports
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