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Sales Representative - Durban

Splash Out has an exciting opportunity available for Sales Representatives to be based in Umhlanga, Durban. The successful incumbents will be responsible for fulfilling the role of a Sales Representative which would include (but not limited to) developing sales strategies and attracting new clients, sourcing new sales opportunities and closing sales to achieve targets. Focus on increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services. Offer tailor made solutions to clients and continuously make them aware of new product offerings. Ensure achievement of companys strategic objectives, goal plans and targets. Comply with all policies and procedures and strict adherence to internal controls. Uphold customer service and satisfaction in highest regard and of utmost importance. Ensure daily, weekly and monthly reporting is done accurately and timeously and contains appropriate content to enable effective decision making.

Minimum requirements:

  • 3-5 years Sales Experience (Print/Signage industry).
  • A valid drivers license.
  • Understanding of the Print/Signage Industry.
  • Cold Calling and Direct Marketing.

Responsibilities:

Financial metrics

  • Assist with forecasting / planning according to customer demands / events for Uniform and Promotional goods.
  • Ensure that there is compliance with all policies and procedures and strict adherence to internal controls.
  • Ensure daily, weekly and monthly reporting is done accurately and timeously on sales and customer margin.
  • Negotiation of favorable customer terms - (payment, rebates, settlement discount, and volume discount).
  • Negotiate favorable pricing with the customers, which may include settlement discounts and volume discounts as approved by management.
  • Establishment of fixed pricing, variable pricing, settlement discount structures, volume discount structures in conjunction with the groups Business Development Executive.
  • Meet with Customers on a regular basis regarding sales of recurring products, new product offerings, cost reducing solutions, service feedback.
  • Factor into account transport if delivery is included by working closely with Racing Distribution to ensure that we recover transport costs through use of a correct price.
  • Strive to sell the products independent of delivery.
  • Be clear in your communication with the customer and maintain your integrity whilst you are driven by sales targets.
  • Generate all quotations from the system (Pastel or any similar software as utilized by the Company).
  • No sales are to be processed until such time the quotation is signed and the customers credit application has been approved.
  • Satisfactory meeting of customer requests by the agreed upon deadlines and specifics.
  • Monitor customers in the region to ensure SLAs are met and maintain a continuous focus customer service.
  • Assist with costing and markup on sales.
  • Ensure achievement of companys strategic objectives, goal plans and targets.
  • Ensure minimum sales targets are met monthly as set by Management.
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs.
  • Adequately balance the effort and cost in making the sale vs the margin that will be generated from the sale.

People

  • Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with your line manager.

Compliance, risk and quality

  • 100% compliance with company policies and procedures.
  • 100% compliance with health and safety regulations.
  • 100% Compliance with relevant laws and regulations.
  • Ensure logical saving of all work, templates, etc. monthly and yearly such that each years financial records can stand on its own when enquiries / investigations / audits take place.
  • Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work / templates / workbooks / financial models - of which is substantiated by facts with no numbers in the formulas.
  • Ensure the above (final version) and other documents are chronologically saved / backed up.
  • Declare all gifts.
  • Do not accept kickbacks. Instances to be reported immediately.
  • Declare all conflicts of interest upfront.

Growth and new markets/products

  • Customer relationship management.
  • Constantly monitoring of market related pricing on products to ensure we are always competitive as well as looking at new products to attract new customers.
  • Source new business and new products.
  • Development of existing business and products.
  • Ensure that measures are put in place and steps are taken to achieve short term, medium term, and long term goals.
  • Assist with company projects or lead company projects.
  • Creation of customer leads and meeting with customers to introduce the Company and the Service / Products offered.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Forecast sales, develop "out of the box" sales strategies / models and evaluate their effectiveness.
  • Reach potential customers through cold calling.
  • Coordinate sales effort with team members and other departments.
  • Keep abreast of best practices and promotional trends.
  • Develop and make presentations of company products and services to current and potential clients.
  • Carry out market research and surveys.

Skills and competencies:

  • Demonstrates Accountability.
  • Ability to assert Initiative.
  • Strong problem-solving skills.
  • Results Driven.
  • Exceptional Time Management skills.

Please note that only team members who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

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