Our client has an opportunity available for a Customer Support Representative based in Pinetown, KwaZulu-Natal.

Requirements:

Responsibilities:

Evaluate the customer’s on-site requirements in terms of crane capacity, additional transport, rigging and equipment.
Formalise the sales offer by providing the customer with a documented quotation specifying pricing in the prescribed format.
Ensure that clients submit all relevant documentation required to formalize the trade relationship.
Ensure that client dissatisfactions and complaints are formally addressed and resolved.
Source new business opportunities.
Ensure all Hire Agreements are signed and the office order is received.

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