Sales Representative (Internal) - B 4 A Centurion - Centurion
The Building Company
Achieve sales targets as defined by Sales Manager Ensure thorough knowledge on all products Maintain regular customer call cycle Develop and maintain excellent customer relationships Gather thorough knowledge of competitor environment Ensure products optimally displayed in stores and in-store branding is optimized Develop good understanding of customer needs Grow existing product range within customers Identify opportunities within existing customers Follow up on any customer requests Monitor the market for sales opportunities Consult price trading with Line Manager Supply new customers Monitor sales and profit for each account. Assist customers pro-actively Provide open lines of communication Provide feedback and resolve outstanding orders Implement quick responses to customers Resolve customer complaints effectively Develop good understanding of customer needs Provide support to customers to increase sales Assist the customer with - Returns - Account queries - General queries Maintain accurate records of pricing structures Ensure customer pricing is correct Communicate pricing to Internal Sales to limit credits Provide feedback to Sales Manager on competitor activity or any other information requested Escalate customer dissatisfaction on pricing, delivery complaints, quality and timeframes Create product budget per each customer Qualifications: Grade 12 Minimum of 5 years' of selling experience years’ experience in our industry or similar customer databas Proven ERP experience Sap, K8
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